Terms of Service

1. Use of this website

You may use this website for lawful purposes only. You must not misuse it by knowingly introducing malicious code, attempting to gain unauthorised access, or using it in any way that breaches applicable law. All content on this website - including text, design, graphics, and logos - is owned by Octelis or our licensors and is protected by copyright. You may not reproduce it without our permission.

2. Our services

Octelis provides web design, web development, SEO, Google Ads management, AI automation, content, and website care services to UK businesses, primarily on a subscription basis. We also offer one-off project builds. The exact services included in your plan are defined in your signed agreement.

3. Subscriptions and payment

Subscription services are provided on a rolling monthly basis with no large upfront fee. Fees are billed monthly in advance. You may cancel with 30 days' written notice, and there are no exit fees. We do not issue refunds for partial months already started. We may suspend services where an invoice remains unpaid for more than 14 days after the due date.

4. Ownership and intellectual property

Your materials. You always own your own content - your text, images, logo, brand assets, domain name, and customer data. We claim no ownership over these.

Subscription websites. While your subscription is active, we grant you a licence to use the website we build and host for you. The underlying custom design, code, and build remain the property of Octelis and are licensed to you for the duration of your subscription. They are not transferred to you automatically. If you cancel, the website simply stops being served; you keep your content, domain, and data.

Buyout option. If you want to own your subscription website's design and code outright, you can purchase a buyout at the rate set out in your agreement, after which ownership transfers to you on full payment.

One-off builds. For one-off project builds, ownership of the design and code transfers to you once all invoices for the project have been paid in full.

In all cases, Octelis retains the right to display completed work in our portfolio and marketing unless agreed otherwise in writing.

5. Your responsibilities

You agree to provide the content, access, and feedback we reasonably need to deliver the services on time, and to ensure that any materials you give us do not infringe third-party rights. Delays caused by missing content or feedback are not our responsibility.

6. Third-party services and results

Our services may rely on third-party platforms (such as hosting, domain registrars, Google, and ad networks) that we do not control. We cannot guarantee specific outcomes such as search rankings, traffic, leads, or sales, as these depend on factors outside our control. We commit to applying recognised best practice and reasonable skill and care.

7. Liability

Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or anything that cannot be limited by law. Subject to that, our total liability to you in connection with the services is limited to the total fees you paid to us in the 3 months before the event giving rise to the claim. We are not liable for indirect or consequential losses, loss of profit, loss of business, or loss of data.

8. Termination

Either party may end a subscription on 30 days' written notice. We may suspend or end services immediately if you materially breach these Terms or your agreement (including non-payment) and do not put it right within 14 days of being asked. On termination, you remain liable for fees due up to the end of the notice period.

9. Governing law

These Terms and any dispute arising from them are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction.

10. Contact

Questions about these Terms? Email us at [email protected].